This is the privacy statement of A&A Cash And Carry ("A&A"), located at [1554 Santa anita ave South el monte CA 91733], registered under applicable local laws. A&A’s website is https://aacashandcarry.com (the “Website”).

In this privacy statement, you will find information about how we handle personal data. If you have any questions after reading this privacy statement about the handling of your personal data, wish to exercise your rights under the General Data Protection Regulation (GDPR) or other relevant privacy laws, or if you wish to file a complaint regarding the use of your personal data, you may contact us at [(626) 443-6311] or via email at [cs@aacashandcarry.com].

If you are not satisfied with the handling of your complaint or prefer not to submit it directly to us, you may also submit it to your local Data Protection Authority.

A&A is responsible for processing your personal data and does so with the utmost care.

Purposes for processing personal data:

  • Providing services: To provide, maintain, and improve our services and products offered via our Website.
  • Communication: To communicate with you regarding your orders, inquiries, or requests for assistance.
  • Customer support: To provide effective customer care and technical support.
  • Analysis and improvement: To analyze Website usage data to improve our services and the customer experience.
  • Security: To monitor usage and enhance the security of our Website.

Retention of personal data:

  • Account Data: Personal data from inactive accounts is retained for 36 months following the last purchase. Active account data is retained for the duration of the account's activity.
  • Financial Administration: We retain invoices and financial documents for seven years following the fiscal year-end in compliance with tax laws.
  • General Contact Details: Contact details are retained for one year following the last interaction unless requested otherwise.
  • Website Analysis Data: Visitor analytics data are retained for up to two years, as determined by standard analytics practices.

Sharing of your personal data:

Your personal data is securely stored in our digital and billing systems. This data may appear in emails sent or received by us and will be processed securely by our IT service providers. We have appropriate data processing agreements ensuring confidentiality and security in compliance with applicable laws.

We use analytics services such as Google Analytics, governed by a data processor agreement with Google. We will not provide your personal data to third parties unless required to do so by law enforcement or applicable legal regulations.

Types of personal data processed:

  • Account Information: Name, address, email, phone number, company details, VAT number, and usage data (IP address, browser information, page visits).
  • Contact Information: Information provided by you when contacting us (name, email, phone number, inquiry details).
  • Analytical Data: Visitor data processed via website cookies for improving our Website. For more information, see our Cookie Statement.

Your Rights:

Under GDPR and applicable laws, you have the right to:

  • Correct inaccurate personal data.
  • Object to or limit the processing of your data.
  • Access and obtain a copy of your data.
  • Request data deletion ("right to be forgotten") under certain conditions.
  • Receive data in a structured, machine-readable format for transfer purposes.

You can exercise these rights by contacting us using the information provided at the start of this policy.

Data Security:

We employ appropriate technical and organizational measures to protect your data against loss, unauthorized access, or misuse. These measures include secured access, encrypted connections, regular backups, and ongoing security evaluations.

Policy Updates:

We may update this privacy statement periodically. Significant changes will be communicated via our Website or through email notifications.

Last Updated: March 25th, 2025

Need Assistance?

If you need further assistance or have questions, you can contact us by calling [(626) 443-6311] from Monday to Friday between 7am and 5pm or by sending us a message via the Website contact page.